Policies
Each and everyone one of my clients are extremely important to me! As such, I have outlined some of my most important business policies and procedures to enforce standards for all portrait sessions. Please note that additional policies and procedures may be included in contracts and agreements outside of the ones listed below.
Communication
IAM photography’s primary mode of communication is email. Please allow 24-48 hours to respond to your contact emails/messages. Please do not contact IAM Photography via personal Facebook; there will be no guarantee of prompt response. The best contact means include email (iamphotographytm@gmail.com), or through our website contact submission forms.
Pricing and Payments
All prices are subject to change without notice. Contract prices will not be changed upon signing of contractual agreement(s). No products will be delivered until the entire amount is paid in full. Acceptable payment methods include cash, online payment or check, with payments made payable to Isabella A. Martin
Booking
The total portrait session fee includes a non-refundable payment of $50 and must be paid in conjunction with signing of a contractual agreement. A portrait session date will not be reserved until both items are completed. The Client agrees that this non-refundable payment is earned by the Photographer when paid, and is remitted in consideration of the experience, reputation, skill of the Photographer, and in consideration of the inability of the Photographer to schedule other clients during this time.
Rescheduling
If Client requests to reschedule a photographic portrait session, Photographer may apply the initial payment to a rescheduled session if notice is given at least seven (7) days prior to the scheduled portrait session. The rescheduled session must take place within six (6) calendar months. Any Client that arrives late to the session will have the amount of time late deducted from the time allotted for the portrait session. Photographer will not provide a partial refund or other compensation for the time deducted from the portrait session due to late arrival of the Client. If weather conditions are not desirable for the portrait session based on Photographer recommendations, the portrait session will need to be rescheduled and the portrait session fee will be transferred to rescheduled portrait session date. Due to liability and equipment damages, this decision will be at Photographer’s discretion.
Cancellation
If the Client requests to alter or cancel seven (7) or more calendar days before the agreed upon photographic event date, the initial nonrefundable payment will be applied to a mutually agreed upon reschedule date. If the Client fails to show or cancels seven (7) or less calendar days before the agreed upon photographic event date, the initial non-refundable payment will be forfeited.
Location & Travel
If the Client requests that their session be done at a certain location. Any travel outside of photographer service area is subject to charge. Any travel of 30 minutes + is a $50 travel charge per hour of driving. All services and fees to location must be covered by client. This does not apply to flight by plane or travel by boat. All tickets or vouchers must be paid by client in full or reimbursed.
Delivery Schedule
All photographic portrait session galleries will be processed and available for delivery and viewing two (2) weeks from the event date. Completion schedules and delivery of products will be determined by the Photographer.
PRICES VARY BASED ON LOCATION, TRAVELING, AND HOURS OF COVERAGE
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